As many of you know, I serve as President of the NCHE, so I’m able to attend many of our wonderful events. But this time, I’ll be participating as an expert panelist. I’ll have an opportunity to share some of what I’ve learned—strengths we look for in different roles when hiring, how to grow skill sets and how various characteristics can be applied to achieve desired outcomes.

And I won’t be alone. I join two brilliantly efficacious and talented women, Dr. Patricia Hinton Walker and Ms. Marsha Hughes-Rease. Each has a special knack for helping others be successful. Dr. Hinton Walker founded Stepping Stones Coaching, a company dedicated helping others advance and grow in the professional lives, whether that means transitioning to a new career or identifying one’s calling. Ms. Hughes-Rease is also a professional development coach; she is dedicated to not only personal development, but also development within an organization and organizational effectiveness.

The NCHE’s Women’s Breakfast Events really appeal to me because they truly bring women together to help support other women in leadership roles. Events like these are not only educational, but they’re a fun way to network with a lot of women you might not encounter in your day-to-day lives. And these women are wonderful, fun, amazingly talented women offering perspectives and insights that aren’t necessarily understood outside the realm of women in leadership roles in healthcare.

Ladies and Gentlemen, I invite you to come, join us at the fun, educational networking event! We’ll have a wonderful time—good friends, good food, good times! You can register here. Even if you are unable to attend, try out some of the Character Strength surveys at www.authentichappiness.com. I’ve done a few, and the results seem spot-on!

The group discussed that the planning for a “big bang” implementation needs to start from the beginning of the project.  This means in the contract phase, not to say that another activation approach maybe used, but that if a big bang activation may be considered,plan immediately for the possibility.   Everyone in the organization and your IT partners need to understand that the “bar has been raised”.   Your implementation approach needs to define the activities and tasks that = a successful big bang activation.

Other points of discussion regarding staffing, standardization of the order catalog, “sign offs” , service level agreements, education on future workflows, parallel testing and future workflow confirmation to include processes like billing and clinical audits.  The big bang activation approach needs to creative and well defined.

The group requested a follow up webinar that will be held in about 30 days.

“If You Want to Start Doing Something New, Stop Doing Something Old”
                                              Peter Drucker

HITECH Made Simple
Platinum Performance in Healthcare
Resources for Optimized Healthcare Delivery

In just 2 days your staff can increase their effectiveness in providing optimal healthcare services!

The Platinum Performance in Healthcare Series presents
How to Get Started, Make It Happen, and Make it Meaningful
Workflow Analysis and System Design to Promote Optimal Operational Performance Workshop

October 22-23, 2009

At the Reston Chamber of Commerce Offices
1763 Fountain Dr, Reston, VA 20190-3344

Offer your staff effective tools and critical thinking skills:

• effectively evaluate the current state, recommend improvements and a best practice future state.
• integrate workflow process and system design.
• identify obstacles, waste, source of issues, and needed changes.

Continental breakfast and lunch will be provided.

Attendees who complete the class will receive 4 hours of virtual assessment related to organization workflow analysis and design. To receive this added benefit, you must register before Sept. 1, 2009.

Presenter:

Amy Walker, MS, RN, CPHQ, FACHE, NEA-BC – Ms. Walker combines her unique background of healthcare leadership, quality improvement, clinical expertise, and information technology to present practical and comprehensive guidance in the delivery of services.  Ms. Walker has extensive experience in workflow evaluation and requirements development to transform and enhance the clinical workflow processes to improve efficiency, resulting in increased patient safety and the quality of health care delivery.

Please call 703-760-4484 for more information.

Reston, Virginia, is conveniently located only 7 minutes from Dulles International Airport and 30 minutes from Washington, DC.

Special discounted accommodations are available at the Hyatt Regency Reston. For reservations visit reston.hyatt.com and use Group/Corporate # 27004.
Or call 1-800-233-1234 and ask for the Negotiated Reston Town Center rate.

]]> http://optimizeitconsulting.com/blog/index.php/2009/07/10/workflow-analysis-and-system-design-to-promote-optimal-operational-performance/feed/ 0 http://optimizeitconsulting.com/blog/index.php/2009/06/03/womens-executive-event-planned/ http://optimizeitconsulting.com/blog/index.php/2009/06/03/womens-executive-event-planned/#comments Wed, 03 Jun 2009 11:59:00 +0000 amywalker http://optimizeitconsulting.com/blog/?p=9 National Capital Healthcare Executives from the American College of Healthcare Executives recently published an article by Amy Walker entitled Women’s Executive Event Planned in their quarterly newsletter.